Work

B2B Channel Partner Programs: Disentangling Indebtedness from Gratitude

Year: 2015

Type: article

Study design: Observational Study

Source: Journal of Retailing

DOI: 10.1016/j.jretai.2015.05.006

Authors: Jan Pelser, Ko de Ruyter, Martin Wetzels, Dhruv Grewal, David Cox, Jacqueline van Beuningen

Institutions: Maastricht University, Babson College, Centraal Bureau voor de Statistiek

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W797975987

FWCI: 9.556

Cites: 127

Cited by: 43

Related to: 10