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Using Service Design Tool and Qualitative Research Method to Assist the E-Government Service Process Redesign: A Case Study of the Taxation Service Process in Taiwan

Year: 2015

Type: article

Source: Journal of the Association for Information Systems

Authors: Pei-Hua Chen, Seng‐Cho T. Chou

Institution: National Taiwan University

Language: English

Topic: E-Government and Public Services

Subfield: Political Science and International Relations

Field: Social Sciences

Domain: Social Sciences

SDG: Peace, justice, and strong institutions

Open Access status: closed

OpenAlex ID: W814041385

FWCI:

Cites: 9

Cited by: 2

Related to: 10