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Potential Customer Satisfaction Improvement Index based on Kano Model

Year: 2010

Type: article

Source: Journal of the Korean society for quality management

Authors: 임성욱, 박영택

Language: English

Topic: Quality Function Deployment in Product Design

Subfield: Management of Technology and Innovation

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W81710832

FWCI: 4.01

Cites:

Cited by: 25

Related to: 10