Work

Enterprise resource planning systems induced stress: a comparative empirical analysis with young and elderly SAP users

Year: 2015

Type: article

Abstract: In this research study we investigate whether and how ERP system characteris-tics cause its users to experience stress. In order to do so, we analyze a research model explaining enterprise resource planning systems induced stress with an empirical study in two organizations (N=227). The results reveal that usefulness, complexity, reliability, and pace of change are important ERP system characteris-tics leading to the perception of stressors and exhaustion. Furthermore, our com-parative empirical analysis with young and elderly ERP users indicate that the el-derly ones perceive ERP characteristics more negatively and are more stressed and exhausted than the younger users.

Source: Journal of the Association for Information Systems

Authors: Christian Maier, Sven Laumer, Christoph Weinert

Language: English

Topic: ERP Systems Implementation and Impact

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Good health and well-being

Open Access status: green

OpenAlex ID: W842352267

FWCI: 1.458

Cites: 64

Cited by: 17

Related to: 10