Work

Measuring service quality in local government

Year: 1995

Type: book-chapter

Source: Springer eBooks

DOI: 10.1007/978-94-011-0539-2_37

Authors: J. F. Dalrymple, M. Donnelly, M. Wisniewski, A. C. Curry

Institutions: University of Stirling, Glasgow Caledonian University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W84454079

FWCI: 10.37

Cites: 4

Cited by: 32

Related to: 10