Determinants of Healthcare Professionals' Self-Efficacy to Resolve Conflicts that Occur Among Interprofessional Collaborative Teams
Year: 2014
Type: article
Study design: Observational Study
Abstract: Conflict within interprofessional collaborative healthcare teams, when not effectively resolved, has been linked to many detrimental consequences, including a decrease in overall team performance, a reduction in job satisfaction, serious risk of injury, and even death to patients.However, effective conflict resolution has been shown to enhance team performance, increase patient safety, and improve patient outcomes.Alarmingly, knowledge of healthcare professionals' ability to resolve conflict has been limited in the research literature, largely due to the challenges that arise when researchers attempt to observe a conflict occurring in real time.However, investigating healthcare professionals' perceptions of their ability to resolve conflict (i.e., their self-efficacy) provides a justifiable method for understanding conflict resolution ability.The purpose of this study was to investigate three central components of conflict resolution (i.e., communication competence, education and training, and problem-solving ability) found in the research literature to influence healthcare professionals' perceived ability to resolve conflicts that occur among interprofessional collaborative healthcare teams.This study employed a quantitative, exploratory, non-experimental, cross-sectional survey Durst for her willingness to move out of her comfort zone and into the unknown waters of healthcare.I would also like to thank Dr. Donna Algase for her methodological expertise as well as her ongoing words of encouragement.Next, I would like to thank Dr. Michelle Masterson for her interprofessional contributions as well the many informal discussions that helped to shape this project.I would also like to thank Dr. Carole Orchard for sharing her expertise in interprofessional education and collaborative practice.Her knowledge in this field has not only guided this study but fueled my passion for this essential area of healthcare education.Lastly, I would like to thank my writing coach Dr. Russ Sprinkle for his amazing attention to detail, gift of the written word, and most importantly unwavering encouragement in my ability to complete this project.
Author: Martha Sexton
Institution: University of Toledo
Language: English
Subfield: General Health Professions
Field: Health Professions
Domain: Health Sciences
Open Access status: green
OpenAlex ID: W86555542