Year: 2006
Type: article
Abstract: This paper reports a research agenda in developing an integral model to characterize and explain EC consumer shopping experience.It postulates that consumers' online shopping experience is constituted by successive sessions of activities in intensive and extensive information processing, decision making, and personal knowledge management.It reviews literatures from multiple disciplines, including management information systems, human computer interaction, marketing, psychology, library and information science, to layout the research plans for an integral model that would help not only understand the consumer shopping experience but also suggest useful system features to support it.
Author: Shin‐jeng Lin
Language: English
Subfield: Information Systems and Management
Field: Decision Sciences
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W86558625