Work

Relationships Among Service Quality, Customer Satisfaction and Profitability in the Taiwanese Banking Industry

Year: 2005

Type: article

Authors: Ming Chang Lee, Ing San Hwan

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W89573638

FWCI: 4.432

Cites:

Cited by: 127

Related to: 10