Work

Interaktionen im Dienstleistungsmanagement — Eine informationsökonomische Analyse

Year: 2001

Type: book-chapter

Source: Gabler Verlag eBooks

DOI: 10.1007/978-3-322-91284-8_2

Author: Stefan Roth

Institution: University of Bayreuth

Language: German

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W90299884

FWCI: 13.17

Cites: 68

Cited by: 29

Related to: 10