Work

Promoting Trust and Relationship Commitment through Service Level Agreements in IT Outsourcing Relationship

Year: 2009

Type: book-chapter

Source: Springer eBooks

DOI: 10.1007/978-3-540-88851-2_2

Author: Jahyun Goo

Institution: Florida Atlantic University

Language: English

Topic: Outsourcing and Supply Chain Management

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W960839336

FWCI: 3.603

Cites: 98

Cited by: 9

Related to: 10