Work

Interne Servicebarometer zur Messung und Verbesserung von internen Dienstleistungen — ein Erfahrungsbericht aus der Pharma-Branche

Year: 2004

Type: book-chapter

Source: Gabler Verlag eBooks

DOI: 10.1007/978-3-663-10718-7_22

Authors: Manfred Bruhn, Florian Siems

Language: German

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W974264336

FWCI:

Cites: 42

Cited by: 19

Related to: 10