Year: 2006
Type: dissertation
Abstract: Enterprise Resource Planning (ERP) Systems are among the most popular information technology (IT) software being adopted in organizations globally; such systems offer strategic and operational improvements to firms. The increasing popularity of the system in organizations has resulted in several studies investigating their implementations; our study of the literature suggests that only few have discussed ERP beyond the implementation phase. Similarly, studies have shown that the practitioners using such systems often lack knowledge on which issues to pay attention to when assessing the success of such technologies. This thesis is designed to increase knowledge in ERP studies for both researchers with interests in the success assessment of such systems and for practitioners using them. We are dealing with three areas here: We intend to extend the available ERP success measurement models in the literature, provide empirical evidence of the nature of relationships between selected contingencies from both the external and internal environments of the organization, and to present the viewpoints of selected organizational stakeholder groups of ERP success (i.e., the evaluator’s perspective). In order to discourse the foregoing issues we
Author: Princely Ifinedo
Language: English
Subfield: Management Information Systems
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W97681057