An M/M/1/N Queuing System with Reverse Balking
Year: 2014
Type: article
Abstract: In this paper, we develop and introduce the concept of reverse balking in a single server Markovian queuing system having finite capacity. The concept of reverse balking evolves from its application in investment business. In such business, more number of customers associated with a firm becomes the attracting factor for investing customers and conversely. The steady-state solution of the model is obtained and different measures of effectiveness are derived. Sensitivity analysis of the model is also performed.
Authors: Nikita Jain, Rakesh Kumar, Bhupender Kumar Som
Language: English
Subfield: Management Information Systems
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W98208018