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Nicola Jane Burgess
Observed names:
Burgess, Nicola,
N. Burgess,
Nicola Burgess,
Nicola J. Burgess
Institution:
University of York
Observed institutions:
University of East Anglia,
University Hospital Coventry,
University Hospitals Coventry and Warwickshire NHS Trust,
University of Warwick,
University of York
ORCID:
0000-0001-5617-8789
Observed ORCID:
0000-0001-5617-8789
OpenAlex ID:
A5031908137
Evaluating Lean in healthcare
2013
·
Nicola Burgess
, Zoe Radnor
·
International Journal of Health Care Quality Assurance
·
295
SimLean: Utilising simulation in the implementation of lean in healthcare
2012
·
Stewart Robinson
, Zoe J. Radnor
, et al.
·
European Journal of Operational Research
·
265
The Knowledge Brokering Role of the Hybrid Middle Level Manager: the Case of Healthcare
2013
·
Nicola Burgess
, Graeme Currie
·
British Journal of Management
·
131
Facilitated modelling with discrete-event simulation: Reality or myth?
2013
·
Stewart Robinson
, Claire Worthington
, et al.
·
European Journal of Operational Research
·
93
HR Practices and Knowledge Brokering by Hybrid Middle Managers in Hospital Settings: The Influence of Professional Hierarchy
2015
·
Graeme Currie
, Nicola Burgess
, et al.
·
Human Resource Management
·
89
Organizational Ambidexterity and the Hybrid Middle Manager: The Case of Patient Safety in UK Hospitals
2015
·
Nicola Burgess
, Karoline Strauss
, et al.
·
Human Resource Management
·
76
PDF
Improving together: collaboration needs to start with regulators
2019
·
Nicola Burgess
, Graeme Currie
, et al.
·
BMJ
·
61
PDF
Temporal pacing of outcomes for improving patient flow: Design science research in a National Health Service hospital
2019
·
Mark Johnson
, Nicola Burgess
, et al.
·
Journal of Operations Management
·
55
Service improvement in the English National health service: Complexities and tensions
2012
·
Nicola Burgess
, Zoe Radnor
·
Journal of Management & Organization
·
32
The applicability of the Viable Systems Model as a diagnostic for small to medium sized enterprises
2012
·
Nicola Burgess
, Nicholas Wake
·
International Journal of Productivity and Performance Management
·
23
The (un)desirability of hybrid managers as ‘controlled’ professionals: comparative cases of tax and healthcare professionals: Table 1.
2016
·
Graeme Currie
, Nicola Burgess
, et al.
·
Journal of Professions and Organization
·
18
A qualitative study of the knowledge-brokering role of middle-level managers in service innovation: managing the translation gap in patient safety for older persons’ care
2014
·
Graeme Currie
, Nicola Burgess
, et al.
·
Health Services and Delivery Research
·
17
PDF
Taxonomy of lean in health care : a framework for evaluating activity and impact
2026
·
N. Burgess
, Z. J. (Zoe J.) Radnor
, et al.
·
ORCA Online Research @Cardiff (Cardiff University)
·
15
The building blocks of an operations strategy for e-business
2003
·
Robert H. Lowson
, Nicola J. Burgess
·
The TQM Journal
·
15
Lean paradox: Can lean influence healthcare?
2010
·
Nicola Burgess
, Zoe Radnor
·
ORCA Online Research @Cardiff (Cardiff University)
·
11
Prosocial voice in the hierarchy of healthcare professionals: the role of emotions after harmful patient safety incidents
2023
·
John G. Richmond
, Nicola Burgess
·
Journal of Health Organization and Management
·
6
PDF
Delivery not departments: a case study of a whole organisation approach to lean implementation across an English hospital
2015
·
Nicola Burgess
, Zoe Radnor
, et al.
·
Research Explorer (The University of Manchester)
·
4
Rapid Modelling of Patient Flow in a Health Care Setting: Integrating Simulation with Lean
2010
·
Claire Worthington
, Stewart Robinson
, et al.
·
Springer eBooks
·
4
PDF
The role of corporate lean programmes in crisis response: a multi-case study of hospitals during the COVID-19 pandemic
2025
·
Nicola Burgess
, Chris Voss
, et al.
·
International Journal of Operations & Production Management
·
3
Building and Maintaining Trust “Even When Things Aren't Going Well”: Meta‐Regulation Through an Explicit Psychological Contract
2025
·
Nicola Burgess
, Graeme Currie
, et al.
·
Public Administration Review
·
3
PDF
SimLean healthcare : handbook
2011
·
Nicola Burgess
, Claire Worthington
, et al.
·
Warwick Research Archive Portal (University of Warwick)
·
3
Psychological Contracting Making Obligations Explicit to Support a Transformative Change Partnership
2020
·
Nicola Jane Burgess
, John Richmond
, et al.
·
Academy of Management Proceedings
·
2
PDF
Supply network strategies and supply chain management for e-business
2002
·
Robert H. Lowson
, Nicola J. Burgess
·
Operational Research
·
2
The knowledge brokering role of middle managers: the case of hybrid middle managers in a professionalized organization
2017
·
Graeme Currie
, Nicola Burgess
·
Edward Elgar Publishing eBooks
·
1
Of clocks and clouds : leading system-level change in health and care
2026
·
Nicola Burgess
, Nick Downham
, et al.
·
University of Warwick
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Works count:
37
Citation count:
1,224
H-index:
14
I10-index:
15
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