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Carmen Bălan

Observed name: Carmen Balan
ORCID: 0000-0002-5108-6196
Observed ORCID: 0000-0002-5108-6196
OpenAlex ID: A5033575403
Chatbots and Voice Assistants: Digital Transformers of the Company–Customer Interface—A Systematic Review of the Business Research Literature
2023 · Carmen Bălan · Journal of theoretical and applied electronic commerce research · 80
PDF
How Does Retail Engage Consumers in Sustainable Consumption? A Systematic Literature Review
2020 · Carmen Bălan · Sustainability · 66
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The disruptive impact of future advanced ICTs on maritime transport: a systematic review
2018 · Carmen Bălan · Supply Chain Management An International Journal · 46
Nike on Instagram: Themes of Branded Content and Their Engagement Power
2017 · Carmen Balan · CBU International Conference Proceedings · 15
PDF
Does brand posting behaviour influence follower engagement on Instagram?
2017 · Carmen Balan · Proceedings of the ... International Conference on Business Excellence · 11
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The effects of the lack of coordination within the supply chain
2008 · Carmen Bălan · RePEc: Research Papers in Economics · 10
Amfiteatru Economic 786 INSIGHTS INTO THE DEVELOPMENT OF THE MARKET OF MOBILE MARKETING SERVICES IN ROMANIA
2012 · Carmen Balan, Mirela-patricia Zegreanu · RePEc: Research Papers in Economics · 8
Exploratory Research on the Organizational Learning in Small Enterprises and Implications for the Economic Higher Education
2011 · Carmen Bălan, Daniela Ioniță · RePEc: Research Papers in Economics · 7
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Carbon-Footprint Policy Of The Top Ten Global Retailers: Contribution To Sustainable Development
2010 · Carmen Bălan · RePEc: Research Papers in Economics · 7
“Pay What You Want”: A Participative Price Setting Mechanism
2014 · Carmen Balan · 6
Research on odd prices
2017 · Carmen Balan · Routledge eBooks · 5
Managementul relatiilor cu clientii: valente strategice, operationale si analitice
2007 · Carmen Bălan · RePEc: Research Papers in Economics · 3
Consumer Behavior in the Digital Era - Evidence from Romanian Market
2014 · Carmen Bălan · Journal of Economics and Management · 2
Internet of Things in Transportation: Game Changer in the Supply Chains
2018 · Carmen Balan · Studies on entrepreneurship, structural change and industrial dynamics · 1
Agro-Tourist Boarding Houses in Romania: Is Their Online Positioning Designed To Be Effective?
2016 · Carmen Bălan · RePEc: Research Papers in Economics · 1
Marketing Trends in the Online Retailing of Books in Romania
2015 · Carmen Bălan · RePEc: Research Papers in Economics · 1
Consumer Buying Behavior under the Impact of New Retail Formats in Romania
2012 · Carmen Bălan · Journal of Economics and Management · 1
Major Change in the Quality Management of the Qualitative Market Research
2009 · Carmen Bălan · RePEc: Research Papers in Economics · 1
PDF
CATI: Telephone Interviewing Technique
2006 · Carmen Bălan · RePEc: Research Papers in Economics · 1
Towards a New Distribution Pattern: the Case of Romania
1999 · Carmen Balan · Springer eBooks · 1
Supply Chain Challenge: How Can Retailers Encourage Environmentally Sustainable Consumer Behaviours in the Last Mile? A Systematic Literature Review
2026 · Carmen Bălan, Maria-Cristiana Munthiu · Logistics
Relationship Between Relationship Marketing and Customer Relationship Management
2025 · Carmen Bălan · Contributions to management science
Modern Retailers: How Intense, Engaging and Differentiating Is Their Communication on Facebook?
2017 · etimm, Carmen Bălan · RePEc: Research Papers in Economics
Branding strategies of top processors on the Romanian milk and dairy market
2017 · Carmen Bălan · Prace Naukowe / Uniwersytet Ekonomiczny w Katowicach
Crowdsourcing: Which is the Development Stage of the Crowdsourcing Practice in Romania?
2016 · Carmen Bălan · RePEc: Research Papers in Economics
Works count: 39
Citation count: 273
H-index: 7
I10-index: 6
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