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Ronald Suryaputra

Observed names: Ronald Suryaputra,, Suryaputra, Ronald
Observed institution: Pelita Harapan University
OpenAlex ID: A5048856009
The Impact of Redenomination in Indonesia from Indonesian Citizens’ Perspective
2012 · Johan Lianto, Ronald Suryaputra · Procedia - Social and Behavioral Sciences · 19
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Analisis Faktor-faktor yang Mempengaruhi Loyalitas Pelanggan Coffee Toffee Jatim Expo di Surabaya
2013 · Veronica Larasati, Ronald Suryaputra, et al. · 9
Analysis of the Effect of Application Design, Customer Service, Security and Privacy, and Fulfilment Dimensions to Customer Satisfaction and Repurchase Intention of Blibli.com Customers in Surabaya
2021 · Janice Carysa Siahaya, Dr. Amelia, et al. · International Journal of Research Publications · 6
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Analysis of The Influence of Application Design, Customer Service, Security/Privacy, and Fulfillment Towards Customer Loyalty Through Customer Satisfaction and Customer Trust as Intervening Variable on The Customers of Shopee Application in Medan, Indonesia
2023 · Winar Sari Valencia, Ronald Suryaputra, et al. · Journal of Economics Finance and Management Studies · 5
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Analysis of the Influence of Physical Attractiveness, Attitude Homophily, and Social Unattractiveness on Purchase Intention through Credibility and Parasocial Interaction on Selebgram Monika Chai in Medan
2023 · Nicolas C. Nicolas C., Ronald Suryaputra, et al. · Journal of Economics Finance and Management Studies · 3
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Analysis of The Influence of Pre-Flight Service Quality, In-flight Service Quality, Post-Flight Service Quality, and Covid-19 Protocol Service Quality Towards Passenger Satisfaction and Passenger Loyalty of Lion Air Passenger in Medan
2023 · Michelle Elvina, Ronald Suryaputra, et al. · Journal of Economics Finance and Management Studies · 3
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Analysis of the Effect of Environment, Frontline Personnel, Moments of Truth, Product Offerings on Customer Loyalty Through Customer Experience Quality and Relationship Quality to Nobu Bank Customers in Surabaya
2021 · Benedictus Christian Silalahi, Ronald Suryaputra, et al. · International Journal of Research Publications · 2
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Analysis of the Influence of Fulfillment, Responsiveness, Website Design, Privacy on Loyalty through Trust and Satisfaction on Tokopedia Customers in Surabaya
2021 · Sukristiawan Joel Bolo, Ronald Suryaputra, et al. · International Journal of Research Publications · 2
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Analysis of the Impact of Restaurant Perception Through Customer Perceived Value on Customer Satisfaction and Repurchase Intention: a Case Study of O'reillys Restaurant in Manado, Indonesia
2020 · Jitro Gianfranco Behuku, Ronald Suryaputra, et al. · International Journal of Social Science and Economic Research · 2
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The Effect of Inspiring Visit Desire, Forming Visit Awareness, and Facilitating Interpersonal Interaction Towards Behavioral Intention To Visit and Actual Visit Behavior at Kudos Café Surabaya
2020 · Leliga, Felicia Juliani, Suryaputra, Ronald, et al. · International Journal of Science and Business · 1
Effect of Physical Environment Quality on the Customer Loyalty through Perceived Value and Customer Satisfaction in De Soematra 1910 Restaurant in Surabaya
2020 · Intan Fildzah Wijayati, Suryaputra, Ronald, et al. · International Journal of Science and Business · 1
Analisis Pengaruh Product Image, Word Of Mouth, Kualaitas Produk Terhadap Keputusan Pembelian Buah Lokal Di Surabaya
2015 · Michael Febriant Pangestu, Ronald Suryaputra, et al. · 1
Pengaruh Service Quality Dan Customer Relationship Management Terhadap Customer Satisfaction Dalam Meningkatkan Repetitive Buying Di Alex’s Salon Embong Kenongo Surabaya
2012 · Olivia Setiawan, Ronald Suryaputra, et al. · 1
The Effect of Work Environment and Job Motivation on Job Satisfaction and Job Performance in PT. X
2012 · Prio Naufal, Ronald Suryaputra, et al. · 1
Analisis Pengaruh Assurance, Menu, External Environment, Accuracy, Food Quality, Responsiveness, Hygiene Quality, Interior Design, Atmosphere, Price terhadap Customer Loyalty Melalui Customer Satisfaction pada Kafe X Sidoarjo
2024 · Jessica Juventia, Ronald Suryaputra, et al. · El-Mal Jurnal Kajian Ekonomi & Bisnis Islam
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Determinants of Store Patronage Frequency in Fast Fashion Industry: A Case Study of SOGO Department Store in Surabaya, Indonesia
2023 · Koapaha, Janet Devina, Suryaputra, Ronald · Zenodo (CERN European Organization for Nuclear Research)
Analysis of Customer Retention through Dimensions of Service Quality, Product Quality, and Customer Satisfaction Using Analytical Hierarchy Process (AHP) at 3 Fast Food Restaurants in Surabaya
2023 · Sulu, Anastasia Cherry, Ronald Suryaputra, · Zenodo (CERN European Organization for Nuclear Research)
The Influence Analysis of Social Media Marketing Activities’ Dimensions on Customer Loyalty Through Value Equity, Brand Equity, and Relationship Equity to Shopee Indonesia Customers in Surabaya
2021 · Zatira Yuningwati Sutrisno, Ronald Suryaputra, et al. · International Journal of Research Publications
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Analysis of the Effect of Non Verbal Communication on Customer Loyalty Through Emotional Response and Customer Satisfaction on Grapari Visitors in Surabaya.
2021 · Kartina Tansy, Ronald Suryaputra, et al. · International Journal of Research Publications
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Analysis of the effect of store attributes to perceived relationship investment, perceived relationship quality, and attitudinal loyalty of Metro Department Store customer in Surabaya
2021 · SEISY ELVIRA PALIT, Dr. AMELIA, et al. · International Journal of Research Publications
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Analysis of the Effect of Restaurant Environmental Cues and Non-environmental Cues on Customer Satisfaction in Forming Customer Loyalty Moderated by Motivation of De Mandailing Cafe and Eatery Jemursari Customers in Surabaya
2021 · Febriani Nancy Muhu, Oliandes Sondakh, et al. · International Journal of Research Publications
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Analysis of Experiential Quality Influence Against Behavioral Intention Through Percieved Value, Trust, and Experential Satisfaction on the Original Customer Barbershop in Surabaya
2019 · Sean Marvin, Ronald Suryaputra, et al. · International Journal of Research Publications
Pengaruh Efficiency, System Availability, Fulfillment Dan Privacy Terhadap Perceived Value Dan Customer Loyalty (Studi Kasus Pada Pelanggan Traveloka di Surabaya)
2017 · A A Jhoany Valencia, Ronald Suryaputra, et al.
Analisis Pengaruh Kualitas Produk Dan Kualitas Layanan Terhadap Kepuasan Konsumen Dapur 21, Universitas Pelita Harapan Surabaya
2012 · Denis Lora Pesta Uli, Ronald Suryaputra, et al.
Analisa Pengaruh Iklan Terhadap Kesadaran Merek Dan Persepsi Kualitas Dan Pengaruhnya Terhadap Loyalitas Merek (studi Pada Merek Coca-cola)
2012 · Albert Soegiharto, Ronald Suryaputra, et al.
Works count: 27
Citation count: 56
H-index: 4
I10-index: 1
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