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Stefan Kleinschmidt
Observed name:
Kleinschmidt, Stefan
Observed institution:
University of St.Gallen
ORCID:
0000-0003-1415-2147
Observed ORCID:
0000-0003-1415-2147
OpenAlex ID:
A5068960236
ICT-Enabled Service Innovation in Human-Centered Service Systems: A Systematic Literature Review
2016
·
Stefan Kleinschmidt
, Christoph Peters
, et al.
·
SSRN Electronic Journal
·
22
Towards Design Principles for Aligning Human-Centered Service Systems and Corresponding Business Models
2016
·
Stefan Kleinschmidt
, Barbara Burkhard
, et al.
·
SSRN Electronic Journal
·
20
How to scale up contact-intensive services: ICT-enabled service innovation
2019
·
Stefan Kleinschmidt
, Christoph Peters
, et al.
·
Journal of service management
·
15
Fostering business model extensions for ICT-enabled human-centered service systems
2017
·
Stefan Kleinschmidt
, Christoph Peters
·
Alexandria (UniSG) (University of St.Gallen)
·
5
PDF
Towards an Integrated Evaluation of Humancentered Service Systems and Corresponding Business Models: a Systems Theory Perspective
2017
·
Stefan Kleinschmidt
, Christoph Peters
·
Alexandria (UniSG) (University of St.Gallen)
·
4
Erstellung neuer Geschäftsmodelle für IKT-basierte, personenbezogene Dienstleistungssysteme
2018
·
Stefan Kleinschmidt
, Philipp Ebel
, et al.
·
Springer eBooks
·
1
Towards Developing a Service Innovation Canvas
2017
·
Nikolaus Lipusch
, Dominik Dellermann
, et al.
·
Alexandria (UniSG) (University of St.Gallen)
·
1
Achieving scalability of human-centered service systems: Insights from the active and assisted living context
2017
·
Stefan Kleinschmidt
, Christoph Peters
, et al.
·
Alexandria (UniSG) (University of St.Gallen)
Towards ICT-Enabled Service Business: A Design Theory for Human-Centered Service Systems
2017
·
Stefan Kleinschmidt
, Christoph Peters
, et al.
·
Alexandria (UniSG) (University of St.Gallen)
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Works count:
10
Citation count:
68
H-index:
4
I10-index:
3
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