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Efthalia Keramida

Observed names: Ευθαλία Κεραμίδα, Κεραμίδα, Ευθαλία
ORCID: 0000-0002-3768-9070
Observed ORCID: 0000-0002-3768-9070
OpenAlex ID: A5072030726
Practical implications of Lean, Six Sigma and Lean Six Sigma in the public administration sector: a systematic literature review
2022 · Evangelos Psomas, Efthalia Keramida, et al. · International Journal of Lean Six Sigma · 25
Determining the impact of service quality on citizens' satisfaction and the role of citizens' demographics. The case of the Greek citizen's service centers
2020 · Evangelos Psomas, Nancy Bouranta, et al. · The TQM Journal · 24
The impact of Lean adoption on organizational performance in a public service: the case of the Greek citizen’s service centers
2023 · Efthalia Keramida, Evangelos Psomas, et al. · International Journal of Lean Six Sigma · 13
The adoption of Lean in the Greek public sector. An employee perspective
2023 · Evangelos Psomas, Efthalia Keramida, et al. · International Journal of Lean Six Sigma · 11
Critical success factors of lean in the public services sector: the case of the Greek citizen's service centers
2022 · Efthalia Keramida, Evangelos L. Psomas, et al. · The TQM Journal · 11
Key themes of practical implications of Lean, Six Sigma and Lean Six Sigma in the public administration sector. A Systematic Literature Review
2021 · Evangelos Psomas, Efthalia Keramida, et al. · 2
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Lean management in citizen service centers. The critical factors of its implementation and its effect on the performance of these organizations
2023 · Κεραμίδα, Ευθαλία · Νημερτής
Lean management στα κέντρα εξυπηρέτησης πολιτών
2023 · Ευθαλία Κεραμίδα
Η ποιότητα των παρεχόμενων υπηρεσιών των οργανισμών εξυπηρέτησης πολιτών στο δημόσιο τομέα
2017 · Ευθαλία Κεραμίδα
The quality of the services provided by civil service organizations in the public sector
2017 · Κεραμίδα, Ευθαλία · Νημερτής
Works count: 10
Citation count: 86
H-index: 5
I10-index: 5
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