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Gaby Odekerken‐Schröder

Observed names: G Odekerken-Schröder, G. J. Odekerken-Schröder, G. Odekerken, G. Odekerken-Schröder, G. Odekerken-schröder, G. Oderkerken-Schroder, G.J. Odekerken-Schroder, Gaby J. Odekerken - Schröder, Gaby J. Odekerken–Schröder, Gaby J. Schröder, Gaby Odekerken, Gaby Odekerken Schröder, Gaby Odekerken-Schrder, Gaby Odekerken-Schroder, Gaby Odekerken-Schrrder, Gaby Odekerken-Schrö der, Gaby Odekerken-Schröder, Gaby Odekerken-schröder, Gaby Oderkerken-Schröder, ODEKERKEN-SCHRODER, G, Odekerken G, Odekerken, G., Odekerken-Schroder, G., Odekerken-Schroder, Gaby, Odekerken-Schröder G, Odekerken-Schröder, G., Odekerken-Schröder, G.J., Odekerken-Schröder, Gaby, Odekerken-SchrĂśder, Gaby, Odekerken-Schrรถder, Gaby, Odekerken–Schröder, Gaby J., Prof Dr. Gaby Odekerken-schröder
ORCID: 0000-0001-7722-5839
Observed ORCID: 0000-0001-7722-5839
OpenAlex ID: A5086196697
Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1
2009 · Martin Wetzels, Gaby Odekerken-Schröder, et al. · MIS Quarterly · 4,913
Investments in Consumer Relationships: A Cross-Country and Cross-Industry Exploration
2001 · Kristof De Wulf, Gaby Odekerken-Schröder, et al. · Journal of Marketing · 2,079
Store Satisfaction and Store Loyalty Explained by Customer- and Store-Related Factors
2002 · Josée Bloemer, Gaby Odekerken‐Schröder · The Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior · 381
Service robots: value co-creation and co-destruction in elderly care networks
2018 · Martina Čaić, Gaby Odekerken-Schröder, et al. · Journal of service management · 378
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Strengthening outcomes of retailer–consumer relationships
2003 · Gaby Odekerken-Schröder, Kristof De Wulf, et al. · Journal of Business Research · 316
Consumer perceptions of store brands versus national brands
2005 · Kristof De Wulf, Gaby Odekerken‐Schröder, et al. · Journal of Consumer Marketing · 269
The effect of strategic and tactical cause‐related marketing on consumers' brand loyalty
2006 · Douwe van den Brink, Gaby Odekerken‐Schröder, et al. · Journal of Consumer Marketing · 242
Value of social robots in services: social cognition perspective
2019 · Martina Čaić, Dominik Mahr, et al. · Journal of Services Marketing · 227
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Assessing the impact of a retailer's relationship efforts on consumers’ attitudes and behavior
2003 · Kristof De Wulf, Gaby Odekerken-Schröder · Journal of Retailing and Consumer Services · 215
Who's who in brand communities – and why?
2008 · Hans Ouwersloot, Gaby Odekerken‐Schröder · European Journal of Marketing · 212
Mitigating loneliness with companion robots in the COVID-19 pandemic and beyond: an integrative framework and research agenda
2020 · Gaby Odekerken-Schröder, Cristina Mele, et al. · Journal of service management · 210
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A Cultural Models Approach to Service Recovery
2007 · Torsten Ringberg, Gaby Odekerken-Schröder, et al. · Journal of Marketing · 192
Co-creating services—conceptual clarification, forms and outcomes
2018 · Anna-Sophie Oertzen, Gaby Odekerken-Schröder, et al. · Journal of service management · 178
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The service triad: an empirical study of service robots, customers and frontline employees
2021 · Gaby Odekerken-Schröder, Kars Mennens, et al. · Journal of service management · 152
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Uncovering Collaborative Value Creation Patterns and Establishing Corresponding Customer Roles
2013 · Sabine Moeller, Robert Ciuchita, et al. · Journal of Service Research · 133
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The role of employee relationship proneness in creating employee loyalty
2006 · Josée Bloemer, Gaby Odekerken‐Schröder · International Journal of Bank Marketing · 123
The impact of need for social affiliation and consumer relationship proneness on behavioural intentions: an empirical study in a hairdresser's context
2003 · Josée Bloemer, Gaby Odekerken-Schröder, et al. · Journal of Retailing and Consumer Services · 115
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State of the art in benefit–risk analysis: Consumer perception
2011 · Ø. Ueland, H. Gunnlaugsdottir, et al. · Food and Chemical Toxicology · 114
The effect of customer card programs
2004 · Corine Noordhoff, Pieter Pauwels, et al. · International Journal of Service Industry Management · 104
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Robotic Versus Human Coaches for Active Aging: An Automated Social Presence Perspective
2019 · Martina Čaić, João Avelino, et al. · International Journal of Social Robotics · 103
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Exploring antecedents of service innovation performance in manufacturing SMEs
2018 · Kars Mennens, Anita Van Gils, et al. · International Small Business Journal Researching Entrepreneurship · 96
Making sense of customer service experiences: a text mining review
2019 · Dominik Mahr, Susan Stead, et al. · Journal of Services Marketing · 91
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Investments in consumer relationships: a critical reassessment and model extension
2003 · Kristof De Wulf, Gaby Odekerken-Schröder, et al. · The International Review of Retail Distribution and Consumer Research · 87
Customer comfort during service robot interactions
2022 · Marc Becker, Dominik Mahr, et al. · Service Business · 81
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State of the art in benefit–risk analysis: Food and nutrition
2011 · M.J. Tijhuis, N. de Jong, et al. · Food and Chemical Toxicology · 78
Works count: 220
Citation count: 12,870
H-index: 39
I10-index: 74
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