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Author

Kamani Dutta

Observed institution: University of Jammu
OpenAlex ID: A5110087793
Measurement and impact of customer experience in banking sector
2014 · Hardeep Chahal, Kamani Dutta · DECISION · 112
Customer Experience and Its Marketing Outcomes in Financial Services: A Multivariate Approach
2018 · Swati Raina, Hardeep Chahal, et al. · Springer eBooks · 18
Conceptualising customer experiences: Significant research propositions
2014 · Hardeep Chahal, Kamani Dutta · The Marketing Review · 9
Assessing the Impact of Government Schemes on Rural Development: A Study of Udhampur District (Jammu and Kashmir State)
2020 · Deepti Abrol, Jhanvi Khanna, et al. · Springer eBooks · 4
Conceptualising and measuring experiential health-care services: role of consumer involvement
2022 · Hardeep Chahal, Kamani Dutta, et al. · International Journal of Pharmaceutical and Healthcare Marketing · 3
Correction to: Customer Experience and Its Marketing Outcomes in Financial Services: A Multivariate Approach
2018 · Swati Raina, Hardeep Chahal, et al. · Springer eBooks · 1
The Interplay of Market Orientation and Organisational Culture in Shaping Marketing Capabilities of Banks in India
2025 · Jagmeet Kaur, Kamani Dutta, et al. · International Journal of Marketing and Business Communication
Exploring Determinants Dimensions and Outcomes of Customer Experience in Selected Services
2016 · Kamani Dutta · Shodhganga
Works count: 8
Citation count: 147
H-index: 4
I10-index: 2
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