Author

Yu-Jen Cheng

Observed name: Y. S. Cheng

OpenAlex ID: A5113749299

The impact of service quality, customer satisfaction and loyalty in the restaurant industry: Moderating effect of perceived value

2011 · N. T. Kuo, K. C. Chang, et al. · IEEE International Conference on Quality and Reliability · 27

Applying DANP to Explore the Critical Factors for Building Taiwan Restaurant Industry’s Customer Loyalty

2023 · Yu-Jen Cheng, Shin-Ya Tsai · The Asian Conference on the Arts, Humanities and Social Sciences Conference proceedings/Asian Conference on the Social Sciences official conference proceedings/Asian Conference on Arts & Humanities official conference proceedings

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Thinking of Establishing and Perfecting the Archives of Students with Financial Difficulties in Colleges

2009 · Yu-Jen Cheng · Journal of Zhejiang Textile & Fashion Vocational College

Works count: 3

Citation count: 27

H-index: 1

I10-index: 1