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Keyword

chatbot development

Description: The creation of chatbot software, including its implementation, integration, and testing, as studied in software engineering and applied computing.
OpenAlex ID: keywords/chatbot-development
Recipes for Building an Open-Domain Chatbot
2021 · Stephen Roller, Emily Dinan, et al. · 783
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Chatbot learning partners: Connecting learning experiences, interest and competence
2018 · Luke K. Fryer, Kaori Nakao, et al. · Computers in Human Behavior · 469
A conversation-based perspective for shaping ethical human–machine interactions: The particular challenge of chatbots
2020 · Grazia Murtarelli, Anne Gregory, et al. · Journal of Business Research · 212
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Technical Aspects of Developing Chatbots for Medical Applications: Scoping Review
2020 · Zeineb Safi, Alaa Abd-Alrazaq, et al. · Journal of Medical Internet Research · 128
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Challenges in Chatbot Development
2020 · Ahmad Abdellatif, Diego Costa, et al. · International Conference on Mining Software Repositories (MSR) · 122
Artificial Intelligence Markup Language: A Brief Tutorial
2013 · Maria das Gracas Bruno Marietto, Rafael Varagode Aguiar, et al. · International Journal of Computer Science & Engineering Survey · 99
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Trends and challenges of e-government chatbots: Advances in exploring open government data and citizen participation content
2023 · María E. Cortés-Cediel, Andrés Segura-Tinoco, et al. · Government Information Quarterly · 90
Artificial Intelligence-Enabled Chatbots in Mental Health: A Systematic Review
2022 · Batyrkhan Omarov, Sergazi Narynov, et al. · Computers, materials & continua/Computers, materials & continua (Print) · 84
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Chatbots in education: A systematic review of objectives, underlying technology and theory, evaluation criteria, and impacts
2025 · Tim Debets, Seyyed Kazem Banihashem, et al. · Computers & Education · 82
Do chatbots establish “humanness” in the customer purchase journey? An investigation through explanatory sequential design
2023 · Yogesh K. Dwivedi, Janarthanan Balakrishnan, et al. · Psychology and Marketing · 78
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Chatbot Development as a Digital Learning Tool to Increase Students’ Research Knowledge
2021 · Patchara Vanichvasin · International Education Studies · 68
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The analysis of customer satisfaction factors which influence chatbot acceptance in Indonesia
2019 · Lim Sanny, Ari Clementin Susastra, et al. · Management Science Letters · 62
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Developing Enterprise Chatbots
2019 · Boris Galitsky · Springer eBooks · 62
Creating a Chatbot for and with Migrants
2020 · Zhifa Chen, Yichen Lu, et al. · ACM Designing Interactive Systems Conference (DIS) · 61
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Model-Driven Chatbot Development
2020 · Sara Pérez-Soler, Esther Guerra, et al. · Lecture notes in computer science · 57
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Ai Chatbots: Transforming the Digital World
2019 · Shweta Paliwal, Vishal Bharti, et al. · Intelligent systems reference library · 52
Build Better Chatbots
2017 · Rashid Khan, Anik Das · Apress eBooks · 51
An Overview of the Use of Chatbots in Medical and Healthcare Education
2021 · Fotos Frangoudes, Marios Hadjiaros, et al. · Lecture notes in computer science · 50
Experimentation for Chatbot Usability Evaluation: A Secondary Study
2022 · Ranci Ren, Mireya Zapata, et al. · IEEE Access · 49
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Recent Deep Learning Based NLP Techniques for Chatbot Development: An Exhaustive Survey
2022 · Bhupesh Rawat, Ankur Singh Bist, et al. · International Conference on Cyber and IT Service Management (CITSM) · 46
Introduction to Chatbots
2017 · Rashid Khan, Anik Das · Apress eBooks · 40
What Should We Engineer in Prompts? Training Humans in Requirement-Driven LLM Use
2025 · Qianou Ma, Weirui Peng, et al. · ACM Transactions on Computer-Human Interaction · 39
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Health Chatbots in Africa: Scoping Review
2022 · Millie Phiri, Allen Munoriyarwa · Journal of Medical Internet Research · 39
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Why do Chatbots fail? A Critical Success Factors Analysis
2021 · Antje Janssen, Lukas Grützner, et al. · Journal of the Association for Information Systems · 39
Winners and losers of generative AI: Early Evidence of Shifts in Freelancer Demand
2025 · Ole Teutloff, Johanna Einsiedler, et al. · Journal of Economic Behavior & Organization · 38
Works count: 959
Citation count: 4,477
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