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Keyword

reference services

Description: Reference services are library services that help users identify, locate, and use information and research resources.
Wikidata ID: wiki/Q630961
OpenAlex ID: keywords/reference-services
Question-Negotiation and Information Seeking in Libraries
2015 · Robert S. Taylor · College & Research Libraries · 723
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Question-Negotiation and Information Seeking in Libraries
1968 · Robert S. Taylor · College & Research Libraries · 721
Library Technology Reports
2022 · Canuel, Robin, Crichton, Chad, et al. · Library Technology Reports · 589
Predictors of answer quality in online Q&A sites
2008 · F. Maxwell Harper, Daphne Raban, et al. · ACM SIGCHI Conference on Human Factors in Computing Systems (CHI) · 413
The Tutorial Process
1992 · Howard S. Barrows · Bibliothèque et Archives nationales du Québec (Québec government) · 395
Intelligent libraries: a review on expert systems, artificial intelligence, and robot
2020 · Asefeh Asemi, Andrea Ko, et al. · Library Hi Tech · 226
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The Problems and Potential of MySpace and Facebook Usage in Academic Libraries
2008 · Melanie Chu, Yvonne Nalani Meulemans · Internet Reference Services Quarterly · 168
The Internet Movie Database
2001 · Cherié L. Weible · Internet Reference Services Quarterly · 161
Reference and Information Services: An Introduction
1992 · James Benson, Richard E. Bopp, et al. · Journal of Education for Library and Information Science · 160
Academic Libraries: “Social” or “Communal?” The Nature and Future of Academic Libraries
2008 · Jeffrey T. Gayton · The Journal of Academic Librarianship · 154
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Web 2.0 features in university library web sites
2010 · N.S. Harinarayana, N. Vasantha Raju · The Electronic Library · 149
Artificial intelligence chatbots in academic libraries: the rise of ChatGPT
2023 · Adebowale Jeremy Adetayo · Library Hi Tech News · 146
Research Data Services in European Academic Research Libraries
2017 · Carol Tenopir, Sanna Talja, et al. · LIBER Quarterly The Journal of the Association of European Research Libraries · 146
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Library instruction and college student self-efficacy in electronic information searching
2000 · Wen-Hua Ren · The Journal of Academic Librarianship · 144
Artificial Intelligence in Libraries
2019 · Isaiah Michael Omame, Juliet C. Alex-Nmecha · Advances in library and information science (ALIS) book series · 128
If you want to evaluate your library
1988 · F. W. Lancaster · 127
Use of Facebook in academic health sciences libraries
2009 · Dean Hendrix, Deborah Chiarella, et al. · Journal of the Medical Library Association JMLA · 126
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A survey of the application of Web 2.0 in Australasian university libraries
2008 · Nguyen Cuong Linh · Library Hi Tech · 126
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Guidelines for Behavioral Performance of Reference and Information Service Providers
2007 · Del Castillo, Melissa, Graff, Rebecca, et al. · Elsevier eBooks · 124
National Criminal Justice Reference Service
2005 · Jeanine Akers · Reference Reviews · 110
Encountering virtual users: A qualitative investigation of interpersonal communication in chat reference
2006 · Marie L. Radford · Journal of the American Society for Information Science and Technology · 109
Unobtrusive reference testing: the 55 percent rule
1986 · Peter Hernon, Charles R. McClure · Library journal · 106
The Art and Science of Prompt Engineering: A New Literacy in the Information Age
2023 · Leo S. Lo · Internet Reference Services Quarterly · 104
Adapting intelligent information services in libraries: a case of smart AI chatbots
2022 · Subhajit Panda, Rupak Chakravarty · Library Hi Tech News · 99
Students and the Information Search Process: Zones of Intervention for Librarians
1994 · Carol Collier Kuhlthau · Emerald Group Publishing Limited eBooks · 99
Works count: 16,310
Citation count: 34,000
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