Year: 2026
Type: article
Study design: Systematic Review
Abstract: Context and relevance. The concept described in foreign literature as workplace loneliness has no established equivalent in Russian psychology. In national research, this term is used exclusively as a descriptive expression in the context of professional burnout, identity crises, and teacher isolation, but not as an independent construct with an operational definition and diagnostic instruments. At the same time, one in five employees worldwide experiences workplace loneliness on a daily basis, and the digitalization of work processes — most notably the integration of AI — is one of the key drivers of its intensification. Objective. To systematize foreign empirical studies documenting professional loneliness generated by AI-mediated interaction in professional activity, and to identify the psychological mechanisms underlying its emergence. Hypothesis. Workplace loneliness in AI-mediated professional settings may manifest in four interrelated forms, each reflecting a unified process of loss of genuine co-participation in professional activity. Methods. A systematic review of English-language articles indexed in the Web of Science and Scopus databases for 2019—2026 was conducted. Only peer-reviewed scientific publications were included in the analysis, ensuring its rigor and reliability. Results. Through thematic synthesis of foreign sources, four manifestations of professional loneliness were identified and described: (1) relational energy drain, (2) false connection effect, (3) moral disengagement and responsibility diffusion, (4) emotional synchrony breakdown. Conclusions. Professional loneliness under conditions of AI mediation is shown to represent not a quantitative deficit of contacts, but a loss of genuine co-participation in professional interaction and authorship of one's own activity. The key condition determining the depth of loneliness experienced is the specialist's subjective stance toward the AI tool.
Authors: E.A. Sorokoumova, A.Y. Kochneva, E.B. Puchkova
Institution: Moscow State Pedagogical University
Language: English
Subfield: Social Psychology
Field: Psychology
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W7216406747