Work

Case-based retrieval interface adapted to customer-initiated dialogues in help desk operations

Year: 1994
Type: conference-paper
Authors: Hideo Shimazu, Akihiro Shibata, Katsumi Nihei
Institution: NEC (Japan)
Language: English
Open Access status: closed
OpenAlex ID: W108249341
FWCI: 1.526
Cites: 9
Cited by: 28
Related to: 10