Work

Patient Satisfaction Measurement Strategies: A Comparison of Phone and Mail Methods

Year: 2001

Type: article

Source: The Joint Commission Journal on Quality Improvement

DOI: 10.1016/s1070-3241(01)27030-8

Authors: Thomas E. Burroughs, Brian M. Waterman, Jane C. Cira, Radhika Desikan, William Claiborne Dunagan

Institutions: BJC HealthCare, Washington University in St. Louis

Language: English

Topic: Patient Satisfaction in Healthcare

Subfield: General Health Professions

Field: Health Professions

Domain: Health Sciences

SDG: Good health and well-being

Open Access status: closed

OpenAlex ID: W112206606

FWCI: 7.998

Cites: 39

Cited by: 66

Related to: 10