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Heterogeneity and perception congruence of project outcomes

Year: 2015

Type: article

Abstract: This study examines the impact of project manager and practitioner heterogeneity on congruent perceptions of the outcome of service operations projects. More specifically, the study focuses on congruence in the formation and subsequently revision of project outcome perceptions of service operations. Data were obtained from 1413 project management practitioners and subsequently analysed using multi-layered and combined statistical methods. The results suggest that perception congruence, that is relationships or agreements between different stakeholders, may be impacted by age and role heterogeneity of project managers and practitioners, but not gender.

Source: Production Planning & Control

DOI: 10.1080/09537287.2014.994684

Authors: Udechukwu Ojiako, Maxwell Chipulu, Alasdair Marshall, Mel Ashleigh, Stuart Maguire, Terry Williams, Lawrence Obokoh

Institutions: University of Hull, British University in Dubai, University of Johannesburg, University of Southampton, University of Sheffield

Language: English

Topic: Construction Project Management and Performance

Subfield: Management Science and Operations Research

Field: Decision Sciences

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W1968217116

FWCI: 1.241

Cites: 129

Cited by: 46

Related to: 10