Work

Improving performance of customer relationship management by knowledge management — A case study

Year: 2013

Type: conference-paper

Source: International Conference on Information and Knowledge Technology (IKT)

DOI: 10.1109/ikt.2013.6620094

Authors: M. Rezaei-Malek, N. Rezaei-Malek, R. Tavakkoli-Moghaddam

Institutions: University of Tehran, Islamic Azad University, Tehran

Language: English

Topic: Corporate Governance and Management

Subfield: Strategy and Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1972226432

FWCI:

Cites: 40

Cited by: 1

Related to: 10