Work

Investigation of the Perceived Components of the Meal Experience, Using Perceptual Gap Methodology

Year: 1996

Type: article

Study design: Observational Study

Source: Progress in Tourism and Hospitality Research

DOI: 10.1002/(sici)1099-1603(199603)2:1<15::aid-pth22>3.0.co;2-e

Authors: Nick Johns, Phil Tyas, Tony Ingold, Sarah Hopkinson

Institutions: City College Norwich, University of Birmingham

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1986861447

FWCI: 3.215

Cites: 15

Cited by: 47

Related to: 10