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Year:
2003
Type:
book-chapter
Source:
IGI Global eBooks
DOI:
10.4018/978-1-59140-043-1.ch006
Author:
Rick Gibson
Institution:
American University
Language:
English
Topic:
Customer Service Quality and Loyalty
Subfield:
Organizational Behavior and Human Resource Management
Field:
Business, Management and Accounting
Domain:
Social Sciences
Open Access status:
closed
OpenAlex ID:
W199624629
FWCI:
Cites:
4
Cited by:
2
Related to:
10