Work

Towards an information model for ITIL and ISO/IEC 20000 processes

Year: 2009

Type: conference-paper

Source: IFIP/IEEE International Symposium on Integrated Network Management (IM)

DOI: 10.1109/inm.2009.5188795

Authors: Michael Brenner, Thomas Schaaf, Alexander Scherer

Institutions: Leibniz Supercomputing Centre, Ludwig-Maximilians-Universität München, Siemens (Germany)

Language: English

Topic: Information Technology Governance and Strategy

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

OpenAlex ID: W1996525425

FWCI: 3.646

Cites: 2

Cited by: 18

Related to: 10