The non‐union complaint system at M.I.T.: An upward‐feedback, mediation model
Year: 1984
Type: article
Abstract: This is a very early paper about intra-organizational complaint systems. This is a draft version, and the revised article was subsequently published as: Mary P. Rowe, "The Non-Union Complaint System at M.I.T.: An Upward-Feedback, Mediation Model," Alternatives to the High Cost of Litigation Vol. 2, No. 4 (April 1984): 10-18. It was then reprinted in Riskin, Leonard L. and James E. Westbrook, Dispute Resolution and Lawyers, 392-404. St. Paul, MN: West Publishing, 1987. Also found in Westin, Alan F. and Alfred G. Feliu, Resolving Employment Disputes Without Litigation. BNA, 1988.
Author: Mary P. Rowe
Language: English
Topic: Labor Movements and Unions
Subfield: Public Administration
Field: Social Sciences
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W1997673281