Work

An adaptive nonlinear approach for estimation of consumer satisfaction and loyalty in mobile phone sector of India

Year: 2014

Type: article

Source: Journal of Retailing and Consumer Services

DOI: 10.1016/j.jretconser.2014.03.009

Authors: T. Rahul, R. Majhi

Institution: National Institute of Technology Warangal

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2000569175

FWCI: 4.399

Cites: 41

Cited by: 15

Related to: 10