Work

Internet-banking customer analysis based on perceptions of service quality in Taiwan

Year: 2014

Type: article

Study design: Observational Study

Source: Total Quality Management & Business Excellence

DOI: 10.1080/14783363.2013.856546

Authors: Chih-Chin Liang, Wu Pei-Ching

Institution: National Formosa University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

Funder: National Science Council

OpenAlex ID: W2005998658

FWCI: 2.199

Cites: 53

Cited by: 33

Related to: 10