Work

Service quality models in banking: a review

Year: 2011

Type: article

Source: International Journal of Islamic and Middle Eastern Finance and Management

DOI: 10.1108/17538391111122221

Authors: Jaya Sangeetha, S. Mahalingam

Institutions: Modern College of Business and Science, Bharathiar University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2012129887

FWCI: 11.71

Cites: 42

Cited by: 85

Related to: 10