Work

Business service quality in an e‐commerce environment

Year: 2006

Type: article

Source: Supply Chain Management An International Journal

DOI: 10.1108/13598540610662086

Authors: Ying Yang, Paul Humphreys, Ronan McIvor

Institutions: Aberystwyth University, University of Wales, University of Ulster

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2016008493

FWCI: 1.272

Cites: 53

Cited by: 43

Related to: 10