Year: 2001
Type: conference-paper
Abstract: This paper addresses two related topics: Firstly, it presents building-blocks for flexible multimodal dialog interfaces based on standardized components (VoiceXML, XML) to indicate that thanks to well-supported standardizations, mobile multimodal interfaces to heterogeneous data sources are becoming ready for mass-market deployment, provided that adequate modularization is respected. Secondly, this is put in the perspective of a discussion of knowledge management in firms, and the paper argues that multimodal dialog systems and the naturalized mobile access to company data they offer will trigger a new knowledge management practice of importance for knowledge-intensive companies.
Authors: Georg Niklfeld, Robert Finan, Michael Pucher
Institution: Forschungszentrum Telekommunikation Wien
Language: English
Topic: Speech and dialogue systems
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
Open Access status: gold
OpenAlex ID: W2016356822