Managing Knowledge Transfer in Offshore Software Development: The Role of Copresent and ICT-Based Interaction
Year: 2009
Type: article
Abstract: The aim of this article is to examine the role of copresent interaction and the extent to which this can be supplanted by information and communication technology-based interaction for managing knowledge transferin distributed settings. This study draws on two case studies of small UK firms sourcing software development from India and Bangladesh. Using Nonaka and Konno’s knowledge creation theory, the role of copresent and ICT-based interactions in managing knowledge transfer is explained. The article contributes an extension of the concepts of knowledge creation theory by providing evidence of the role of copresent and ICT-based interaction for knowledge transfer in the context of offshore software development.
Authors: Aini Aman, Brian Nicholson
Institutions: National University of Malaysia, University of Manchester
Language: English
Subfield: Management Information Systems
Domain: Social Sciences
Open Access status: bronze
OpenAlex ID: W2017454060