Work

Erlang C model for evaluate incoming call uncertainty in automotive call centers

Year: 2013

Type: conference-paper

Source: International Computer Science and Engineering Conference

DOI: 10.1109/icsec.2013.6694762

Authors: Laksamon Archawaporn, Waranyu Wongseree

Institution: Mahidol University

Language: English

Topic: Advanced Queuing Theory Analysis

Subfield: Management Science and Operations Research

Field: Decision Sciences

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2075459151

FWCI: 0.653

Cites: 11

Cited by: 2

Related to: 10