Integrating Refined Kano Model, Quality Function Deployment, and Grey Relational Analysis to Improve Service Quality of Nursing Homes
Year: 2012
Type: article
DOI: 10.1002/hfm.20358
Authors: Tsu‐Ming Yeh, Shun‐Hsing Chen
Institutions: Dayeh University, Yu Da University
Language: English
Subfield: Management of Technology and Innovation
Domain: Social Sciences
Open Access status: closed
OpenAlex ID: W2137828130