Work

Perceived investment in employee development and turnover intention: A social exchange perspective

Year: 2011

Type: article

Abstract: Applying the social exchange theory the study aimed at exploring the relationships between perceived investment in employee development, affective commitment, job satisfaction, and turnover intention. Using a self-administered questionnaire, 177 tellers of private sector commercial banks in Pakistan were randomly selected and surveyed to test a multiple mediation model, to see if the relationship between perceived investment in employee development and turnover intention was mediated by affective commitment and job satisfaction. The causal steps method was used to assess the multiple mediation model. Results indicate that affective commitment and job satisfaction completely mediated the link between perceived investment in employee development and turnover intention. Further, the difference between the two mediated effects was not statistically significant. Implications, limitations, and future lines of research are also discussed in the paper.

Source: AFRICAN JOURNAL OF BUSINESS MANAGEMENT

DOI: 10.5897/ajbm10.1024

Authors: Omer Farooq Malik, Qaisar Abbas, Talat Mahmood Kiyani, Khalil-Ur-Rehman Malik, Aamer Waheed

Institution: COMSATS University Islamabad

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: diamond

OpenAlex ID: W2140257464