Year: 2013
Type: article
Abstract: Within the hype of cloud computing, Enterprise Resource Planning (ERP) systems delivered as Software as a Service (SaaS) is receiving more focus from ERP vendors. ERP vendors have for many years developed and sold ERP as ‘standard software’ that fits the needs of many firms, and now SaaS as a new approach to deliver software has emerged. In this study the value propositions of software as a service from an ERP vendor's perspective is explored. Using semi-structured exploratory interviews conducted amongst 20 Microsoft employees we aim at exploring which perceived benefits are realized by software as a service. Results show that the value propositions of ERP delivered thru SaaS model can be grouped into the following 10 factors: costs, security, availability, usability, implementation, ubiquity, flexibility, compatibility, analytics and best-practices. Been costs concerns, data security and system availability the most important factors.
Source: Procedia Technology
Authors: Björn Johansson, Pedro Ruivo
Institutions: Lund University, Universidade Nova de Lisboa
Language: English
Subfield: Management Information Systems
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W2146459798