Work

Internal marketing builds service quality.

Year: 1996

Type: article

Source: PubMed

Author: W B Joseph

Institution: Cleveland State University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W21883396

FWCI: 5.601

Cites: 5

Cited by: 191

Related to: 10