Work

The Service Climate-Customer Satisfaction Link: Boundary Conditions of Service Attribute and Mediation Effect of Service-oriented Organizational Citizenship Behavior

Year: 2012

Type: dataset

Source: PsycEXTRA Dataset

DOI: 10.1037/e527332013-020

Authors: Hui-Ling Tung, Kuo-Ye Chen, Chien-Ta Chen

Institution: Dayeh University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2201430990

Cites: 47

Cited by: 1

Related to: 10