Work

An Expectancy X Value Analysis of the Relationship Between Consumer Attitudes and Behavior

Year: 1971

Type: article

Authors: Joel B. Cohen, Olli T. Ahtola

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2409687169

FWCI: 7.668

Cites:

Cited by: 21

Related to: 10