Living Labs as a Methodology for Service Design - an Analysis Based on Cases and Discussions From a Systems Approach Viewpoint
Year: 2018
Type: conference-paper
Abstract: Recently ""Living Labs (LLs)"" have attracted attentions as a method which aims at actively involving citizens for longer term to co-create service. Despite its increased interests, there is no unified definition of what LLs are. In order to develop a service successfully by utilizing this approach, it is of critical importance to understand the methodology in depth, and then localize them to fit to conditions in practice. In this paper, we investigated preceding LL cases in Japan and Scandinavia, depict the methodological features of LL, and review them from the systems approach perspective.
Authors: Mika Yasuoka, Fumiya Akasaka, Atsunobu Kimura, Masayuki Ihara
Institution: Technical University of Denmark
Language: English
Subfield: Management of Technology and Innovation
Domain: Social Sciences
Open Access status: bronze
OpenAlex ID: W2804570880