Work

Socio-demographic and medical factors associated with patients’ satisfaction with nursing care and their perception of pain

Year: 2018

Type: article

Abstract: INTRODUCTION AND OBJECTIVE: Patient satisfaction with nursing care is one of important indicators of health care quality. As for pain, it is an indicator of patient health. The goal of the study is to identify socio-demographic and medical factors that differentiate the assessment of satisfaction with nursing care of hospitalized patients. MATERIAL AND METHODS: The study involved performing a diagnostic survey using standardized instruments, i.e. the Newcastle Satisfaction with Nursing Scale (NSNS) and the Visual Analog Scale by Barbara J. Headley for pain scoring. The study included 205 patients hospitalized for lumbar pain syndrome on two neurosurgery wards in Poland. The mean patient age was 51 years. Most respondents declared having high school or vocational education. The mean time of hospitalization before the study was 2 days. RESULTS: The results demonstrated that patient satisfaction with nursing care is independent of patient age, education, duration of hospitalization, or number of hospitalizations. In contrast, the experience of nursing care is dependent on education, and less educated patients (primary or vocational education) had higher scores in this category. With regards to pain, it was perceived as more intense by women and by patients hospitalized for a shorter period of time. CONCLUSIONS: Satisfaction with nursing care among patients with lumbar pain syndrome does not depend on socio-demographic or medical variables. Experience of nursing care depends on patient's education.

Source: Annals of Agricultural and Environmental Medicine

DOI: 10.26444/aaem/90385

Authors: Danuta Zarzycka, Elżbieta Bartoń, Anna Mazur, Krzysztof Turowski

Institutions: Medical University of Lublin, Instytut Medycyny Wsi im. Witolda Chodźki

Language: English

Topic: Patient Satisfaction in Healthcare

Subfield: General Health Professions

Field: Health Professions

Domain: Health Sciences

SDG: Good health and well-being

Open Access status: gold

Estimated APC paid: $690