Work

Customer Relationship Management as Tool to Enhance Competitive Effectiveness: Model Revisited

Year: 2018

Type: article

Study design: Observational Study

Source: FIIB Business Review

DOI: 10.1177/2319714518798410

Authors: Maraj Rahman Sofi, Iqbal Ahmad Hakim

Institutions: Islamic University of Science and Technology, University of Kashmir

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2899208667

FWCI: 2.482

Cites: 103

Cited by: 20

Related to: 10