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The Effect of Customer Demands and Resources on Attitude and Behavioral Intention of Frontline Employees

Year: 2019
Type: article
Abstract: Purpose - The purpose of this research is twofold; first, it attempts to categories customer demands into challenging and hindrance stressors, second,...
Language: English
Open Access status: gold
Estimated APC paid: $460
OpenAlex ID: W2947734296
FWCI: 0.371
Cites:
Cited by: 1
Related to: 10