Work

Flexibility in service operations: review, synthesis and research agenda

Year: 2019

Type: article

Study design: Systematic Review

Source: Benchmarking An International Journal

DOI: 10.1108/bij-12-2018-0405

Authors: Pradeep Kumar, Ajai Pratap Singh

Institutions: Indian Institute of Management Ranchi, Veer Bahadur Singh Purvanchal University

Language: English

Topic: Organizational Management and Leadership

Subfield: Management of Technology and Innovation

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2950486103

FWCI: 11.01

Cites: 175

Cited by: 56

Related to: 10